Custom app connections are available on the Team plan. See White-label Connections for the overview.
What You Need
Create the app and generate the token
The Meta setup (app, system user, assigned assets, token) is the same for every Meta channel and lives on one page, including the optional permissions per channel.
Connect to Markifact
1
Open the Custom App tab
Go to the Connections page, click Connect on Facebook, and select the Custom App (White-label) tab.
2
Name the connection
Enter a Connection Name (for example “Acme Agency Facebook”). This is how the connection appears in nodes, agents, and MCP.
3
Paste the access token
Paste the Access Token generated for your system user.
4
Verify & Connect
Markifact makes one Graph API call that reads the token owner and the first Page it can reach. Nothing is saved unless that call succeeds.
Rotating or Replacing the Token
Add the connection again with the same connection name and the new token. Markifact replaces the stored token in place, so workflows and agents bound to the connection keep working.Troubleshooting
The token is valid, but it cannot see any Facebook Pages
The token is valid, but it cannot see any Facebook Pages
Assign the Pages to the system user under Business Settings > Users > System users > Assign assets, then generate a new token.
Listing posts returns no comments or reactions
Listing posts returns no comments or reactions
Those fields need
pages_read_user_content. Generate a new token with it and add the connection again with the same name.Token or permission errors
Token or permission errors
See the shared Custom Meta App troubleshooting for expired tokens, missing permissions and the app secret setting.
Related
Custom Meta App
Create the app and generate a System User token
Publish Post
Publish to a Facebook Page

